Cancellation and Refund Policy

Sometimes, PSEA needs to cancel a workshop, webinar, or academy. We will try to provide at least one week's notice for such occasions; however, last-minute cancellations may occur due to the presenter's illness.

PSEA will notify each registrant by e-mail. PSEA will not be responsible for travel reimbursement or any other expenses incurred by the registrant on or before the specified cancellation date; however, it will refund the session cost.

Cancellations by a registrant must be communicated in writing to learning@psea.bc.ca at least 10 business days prior to the session. A full refund, minus the processing fee, will be issued for cancellations received in writing 10 or more business days prior to the session. If a registrant is unable to attend, they may substitute another excluded employee from their institution to attend in their place. Please notify us in writing about any substitution to learning@psea.bc.ca before the event.